Microsoft Dynamics Retail Management System (RMS) offers small and mid-market
retailers a complete point-of-sale (POS) solution that can be adapted
to meet unique retail requirements. This powerful software package automates
POS processes and store operations, provides centralized control for multi-store
retailers, and integrates with Microsoft Office system programs, Microsoft
Dynamics GP, and other popular applications. Microsoft Dynamics RMS is
built on a proven Microsoft platform that adapts to meet unique and changing
retail needs.
Set up and use easily
Minimize disruptions with a solution designed for rapid installation and
ease of use.
• Work with expert Microsoft Certified Partners to quickly set
up and tailor Microsoft Dynamics RMS to meet your specific retail needs.
• Enable employees to learn POS procedures in minutes with built-in
wizards and an intuitive user interface.
• Customize data fields to track information you want to see about
customers, inventory, and suppliers.
• Keep costs down now and into the future with support for existing
computers and OPOS (OLE for POS)-compatible peripherals.
Respond quickly to customer needs with efficient, personalized service.
• Work with a customizable POS screen that offers immediate access
to prices, availability, and stock location.
• Access customer histories at the POS; handle multiple tenders
and partial payments at checkout; and quickly create and process returns,
back orders, sales quotes, work orders, and layaways.
• Expedite checkouts, target customer preferences to offer up-sells
and cross-sells, and implement automatic discounts for frequent shoppers.
• Eliminate credit card terminals and dedicated phone lines for
card transaction processing.
• Help reduce instances of shrinkage, false returns, credit card
fraud, and unauthorized discounts with 31 levels of user security features.
Scale to meet business growth
Work with a scalable, flexible platform that helps you adapt efficiently
to mid-market business requirements and drive a lower cost of ownership.
• Retailers can deploy and manage Microsoft Dynamics RMS chain-wide,
giving them the visibility and control they need to compete in a highly
competitive retail environment. Read more about using Microsoft Dynamics
RMS for chain stores.
• Retailers can help protect their investment and keep the same
software and systems as their business grows into multiple stores and
retail channels. As they add customers and products to the system, flexible
Microsoft SQL Server database technologies can store and manage virtually
unlimited amounts of information.
• Data generated at stores across the retail chain can be integrated
with merchandising systems, warehouse systems, and other back-office enterprise
systems or portals, including Microsoft Office SharePoint Server.
• An extensive catalog of Microsoft Certified Partner add-on solutions—including
e-commerce, mobility, business intelligence, merchandising, and others—further
enhance the investment protection of a solution that can be tailored to
suit demanding retail needs.